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Frequently Asked Questions

How do I start the process?

You can start the process of counselling by emailing me at Once I get in touch with you we will set up an intake session. Together we will discuss what brings you to counselling and what your personal goals are. I will also set you up with a JANE account (the app software the Liminal Space uses) so you can set up a profile to receive appointment reminders, receipts, etc.


What can I expect during counselling sessions?


You can expect a very safe, calm, and relaxed environment. Working together we will find a pace of therapy that meets your needs. I bring in therapeutic modalities, such as Internal Family Systems, Hypnotherapy, Satir Neuroscience and the Sandtray, Somatic Therapies, and Accelerated Experiential Dynamic Psychotherapy. The goal of counselling is to learn how our nervous systems work, how it feels to be regulated (in the green zone) and how to move into this zone when we need to. Through talk therapy, somatic therapy, art, play, and/or metaphor in the sand tray you can experience and feel the different zones of regulation while experiencing co-regulation. This will help you (or your child) to build the skills needed to process difficult material, self-regulate and be more resilient in difficult or challenging situations.


Can I use my extended health/medical coverage?

Some extended medical plans will cover the cost of counselling with me. My title is: Registered Clinical Counsellor (RCC) so you may first want to look into what your extended medical plan covers before booking with me. My RCC # is 18059


Do you offer online/telehealth options?


Yes, counselling is available via telehealth. Based on the ethical guidelines by The British Columbia Association of Clinical Counsellors The Liminal Space ensures that the platform is:

  1. PIPA / PIPEDA compliant (HIPAA is not a Canadian Act and doesn’t apply in Canada)

  2. Offers end to end encryption

  3. Is Canadian-based

Financial accessibility with Jolene:

My fee for counselling is $150.00/50 min. session.  Reimbursement options; Extended Health/Medical Coverage - Counselling with a Registered Clinical Counsellor (RCC/CCC) is sometimes covered through extended health plans. If you have benefits through

your employer or school, contact your insurance provider for more information.

All of our therapists are registered counsellors either through BC Clinical Counsellors Association (BCCCA/RCC) or Canadian Counselling and Psychotherapy Association (CCPA/CCC). Please check your extended medical to see if it covers these two organizations for reimbursement opportunities.


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